The number is your public identity
Your website, email signature, adverts and business listings can show one dedicated contact number instead of an employee’s personal mobile.
VIRTUAL LANDLINE UK
Virtual Landline Numbers for UK Businesses
A virtual landline gives your business a recognisable telephone number while calls are delivered using modern services rather than depending on a traditional fixed copper voice line. Choose the number you want, then route it to the people and systems that need to answer it.
QUICK ANSWER
What you need to know
A virtual landline is a business telephone number that is not dependent on one traditional physical phone line. Calls can be delivered to a mobile, SIP trunk or hosted VoIP service, giving the business a stable public number while staff and technology can change behind it.
CHOOSING THE RIGHT OPTION
What is a virtual landline and how does it work?
Customers dial a normal-looking business number. Behind the scenes, the service routes the call using the delivery method you choose.
Calls can follow your team
The destination can be a supported hosted service, compatible SIP platform or an existing landline or mobile, depending on the selected UKDDI service.
No new copper voice line is required
Modern virtual-number delivery works independently of a new traditional PSTN voice line, which makes it suitable for remote and flexible working.
HOW IT WORKS
Virtual landlines for remote, mobile and growing teams
A virtual landline can make a small or distributed business sound consistent even when calls are answered in several places.
Home and remote workers
Publish the company number instead of a home or personal mobile number and route calls to the worker through the chosen service.
Field-based businesses
Trades, consultants, sales teams and mobile staff can keep a stable business number even though they are rarely sitting beside a traditional desk phone.
Businesses changing premises
Because call delivery is separated from a specific physical line, the business can usually change where calls are answered without changing the public number itself.
BUSINESS BENEFITS
Choose how your virtual landline is answered
Start simple and select a delivery option that matches your current requirement. You can discuss a wider phone-system design when you need extensions, call flows or additional users.
Call divert to an existing mobile
A straightforward choice when one person or team already has a phone they want to answer.
Hosted VoIP business phone
Use a hosted service when you want business extensions and a more structured phone setup.
SIP trunk to your own phone system
Send the number to a compatible PBX or 3CX environment when you already manage the call-control platform.
Get a virtual landline for your business
Search the live number inventory, choose the number you want and then select how calls should be delivered.
RELATED UKDDI SERVICES
Continue planning your business phone service
COMMON QUESTIONS
Frequently asked questions
Is a virtual landline a real UK phone number?
It is a real telephone number allocated and delivered through a communications service. The key difference is that the number is not dependent on a new traditional copper voice line at the place where calls are answered.
Can a virtual landline ring my mobile?
Yes, a call-divert service can route incoming calls to an existing UK mobile. Hosted and SIP options are also available for more advanced requirements.
Can I use a local area code as a virtual landline?
Where suitable inventory and service availability exist, a geographic 01 or 02 number can be delivered virtually. Using an area code should not be used to mislead customers about a physical presence.
Can I move from call divert to VoIP later?
A business can discuss changing the delivery method as its requirements grow, subject to the available service, configuration and commercial terms.
NEXT STEP
Choose your number
Get a virtual landline for your business
Search the live number inventory, choose the number you want and then select how calls should be delivered.